Shipping & Delivery Policy
Last Updated: January 15, 2025
Information about our delivery areas, timing, and charges.
Delivery Areas
Currently Available
Coming Soon
🏠 Currently Serving:
- ✓Naya Bazar and surrounding areas
- ✓Main Sherghati Market
- ✓Near Post Office area
- ✓Limited radius around our kitchen
📈 Expansion Plans:
- →Whole Sherghati town (Coming March 2025)
- →10KM radius delivery (Planning Phase)
Delivery Timing & Process
⏱️ Preparation Time
15-30 minutes depending on order size and complexity
- •Small orders (1-2 items): 15-20 minutes
- •Medium orders (3-5 items): 20-25 minutes
- •Large orders (6+ items): 25-30 minutes
- •Catering orders: As per discussion
🚗 Delivery Time
30-45 minutes from order confirmation
- •Standard delivery: 30-45 minutes
- •Express delivery: Not available currently
- •Peak hours may have longer wait times
Delivery Charges
Order Value
Delivery Charge
Below ₹200
₹20
₹200 and above
FREE
🎉 Free Delivery on Orders Above ₹200
No hidden charges. All prices include taxes.
Takeaway/Pickup Option
🏪 Store Pickup Benefits:
- ✓No delivery charges
- ✓Faster order readiness (15-20 minutes)
- ✓Fresh and hot food
- ✓Pay on pickup option available
📍 Pickup Location:
Delivery Guidelines
- •Please be available at the delivery address during estimated delivery time
- •Delivery person will call you upon arrival
- •Please check your order before accepting delivery
- •Contact us immediately if there are any issues with your order
- •Delivery may be delayed during peak hours or bad weather